The information you voluntarily provide us through this site (which may include your name, company, address and contact details such as your telephone number, email address or fax number) will be used solely for the purposes of satisfying your requests. If you have emailed us with an enquiry we will use your email address to respond to your query. Once we have dealt with your request, your details may be kept for a limited period for internal administrative purposes only so that we can keep track of what types and numbers of requests we are receiving through the website.
With whom is the information shared?
We may disclose personal information if required to do so by law, Court order or for the purposes of prevention of fraud or other crime or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Tyne and Wear Heating, the Tyne and Wear Website website or its visitors.
We cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.
When you visit our website we may send you a cookie. Cookies may be used in the following ways:
- to enable the personalisation features on our website (which give you the ability to recall recently viewed pages and see information which you have input on line); and
- to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
Please email any questions, concerns or comments you have about this policy to email@example.com